Frequently Asked Questions
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Renting a room with Middow
Who is Middow?
Middow is a property management company that offers budget short, mid and long-term rentals in the heart of Melbourne. Founded by a Taiwanese-Brazilian who first arrived in Australia on a working holiday visa 9 years ago, Middow is built on the belief that everyone deserves a smooth start in a new country. We proudly welcome first-time renters and support them throughout their journey in Australia.
What is included in my rent?
All bills, including electricity, water, hot water, gas, unlimited fast internet and a hassle-free renting experience! π
Bills are included up to a fair cap, in most homes $50 per person a month ($250 for the house). Most homes never reach it. If a bill does go over, only the extra is split evenly between housemates, for example a $300 bill shared by five people costs each person $10 more. The exact cap for your home is in your agreement.
What documents do I need to apply for a house?
Ever applied for so many places and never heard back? New to the country and don't have all those Australian payslips and rental histories real estate companies ask for? At Middow, all you need is a valid passport with more than 12 months until expiry, a bond of 2 to 4 weeks' rent, depending on your agreement, and 2 weeks of rent in advance. Love a tranquil lifestyle and a clean environment? Then you're good to go!
How much do I need initially?
You will need to provide 2 weeks of rent in advance, plus a bond of 2 to 4 weeks' rent, depending on your agreement. That is 4 to 6 weeks in total. For example, if you're renting a house that costs $300 AUD per week, the initial payment would be $1,200 to $1,800 AUD.
How long do I have to wait until I hear back?
We work on a first come, first served basis. All applicants go through a series of online questionnaires and a face-to-face interview before being able to attend property inspections. On the day of your inspection, just let one of our friendly staff know if you like the place and want to make it yours π
What is involved in your contract?
A copy of the lease agreement, including house rules, a move-in checklist and a condition report, will be sent to you for signature. Your bond will then be lodged with the RTBA, a government bond authority.
When would my bond be returned to me?
At Middow, we love a timely bond refund! If the property is left undamaged by the end of your tenancy, a bond refund will be initiated directly back to your bank account within 3 business days.
What if the house is no longer available?
Don't worry π We often have other properties available. You can choose to stay in our registry for further accommodation viewings, or simply opt out.
How do I contact you?
You can reach us by phone call or message on +61 491 713 378, or email us at info@middow.com.au. We will respond to you within 72 hours.
Handing Middow the keys
How does Middow work?
If you own a residential property and seek a secure, long-term tenant, why not rent it to Middow? Each year, Middow leases quality properties directly from investors to international students and young professionals. We provide a stable, long-term lease with guaranteed rental income, ensuring peace of mind even during vacancies.
How do you make money?
Middow operates on a rent-to-rent model.
- Leasing the property: Middow signs a lease with you (the landlord) or the real estate agency to rent your property. You receive consistent, guaranteed rent every month, regardless of occupancy or tenant issues.
- Furnishing and managing: Middow invests in furnishing the property and takes over all management responsibilities, such as marketing, tenant screening, maintenance coordination and handling bills.
- Letting: we partner directly with language schools to provide fully furnished homes to responsible international students on mid or long-term agreements. The tenants pay an all-inclusive rent (covering utilities, internet and so on), which is typically higher than the lease payment to the landlord.
- Profit margin: the difference between the rent paid to you and the rent collected from tenants, after expenses like furnishing, utilities and maintenance, is Middow's profit.
This model ensures you get hassle-free rental income while Middow handles everything else, from tenant management to property upkeep, creating a win-win partnership.
Who are your customers?
90% of our customers are European or Latin American international students studying English, advanced diplomas and Bachelor degrees, while 3% are foreign backpackers holding a working holiday visa. 2% of our customers are Australian permanent residents or citizens.
What guarantees do you offer?
We have strict quality standards and policies in place to ensure your and our tenants' comfort throughout the partnership.
- Guaranteed rental income, even when the property is vacant.
- A stable lease term of 3 to 5 years, with the possibility of extension.
- Rent paid in advance, on the date of your choice.
- Routine property inspections conducted by us, with a complete report forwarded to you.
- Property care, including cleaning and minor maintenance up to $100.
- A market rent review service, by an independent licensed valuer.
- The property professionally cleaned at the end of the lease, returned with all appliances working and carpets steam cleaned.
Talk to us to learn more about how we work.
How do you ensure my property stays well-maintained?
Every home is cleaned every week, and some of our properties also get a professional clean every month. We inspect every home regularly and send you a report, so you always know how it is going. A noise and humidity monitor also helps us catch moisture early and keep things friendly with the neighbours.
What's my return on investment?
Renting a house is a great way to generate passive income. At Middow, we want to help you earn a higher investment return with a new way of renting your properties. Our partners generally achieve a 5 to 10% higher yearly rental return, and on top of that, we charge zero fees to manage your property for you! All you need to do is sit back and relax. π
What is not included?
The following items are not included: council rates, water rates, strata rates (if applicable), land tax (dependent on state of purchase and personal circumstances), insurance, electrical safety and fire checks, and repairs and maintenance not covered under the lease agreement.
Are there any extra fees or hidden costs?
Absolutely none! As a young company, it is very important to us to first build a solid reputation, then to grow our reach. We care for our partners as much as we would like our partners to care for us.
Do I have to provide any furniture?
Not at all! We specialise in furnishing apartments and houses from 0 to 100. We do appreciate some basic appliances, such as a washing machine and fridge, and our offer would vary depending on what is supplied by you.
Can I come to see my house anytime?
As per Tenants Victoria, landlords and real estate partners are currently permitted up to two inspections in any calendar year. We understand that you might initially feel uncertain about this new way of renting, so we are happy to discuss this further with you.
What is involved in a contract signing process?
Communication of additional terms and conditions: we will schedule a face-to-face meeting after our initial appraisal to further understand your needs. If applicable, we will also address some minor modifications we might need to make to your house (such as installing additional locks). A Certificate of Title will also be requested to confirm ownership.
Government (RTBA) forms: a standard leasing agreement with permission to sublet, and any additional terms, will be discussed by both parties.
Love it! How can I get a free rental appraisal?
You can reach us by phone call or message on +61 491 713 378, or email us at info@middow.com.au. We will respond to you within 72 hours.
Partnering with Middow
Do we lose the management?
No. We become the tenant on the lease; your agency keeps the owner as a client and keeps managing the tenancy. The property stays on your rent roll.
Who does the owner deal with?
You, exactly as before. We deal with you as your tenant.
Is subletting permitted?
It is written into the head lease up front, with the ownerβs knowledge: a standard leasing agreement with permission to sublet.
Who holds the tenantsβ bonds?
Every tenant bond is lodged with the RTBA, the Victorian government bond authority.
How is the property kept in condition?
Weekly cleaning, regular inspections, a professional clean every month for some homes, and a noise and humidity monitor to catch problems early.
Something we havenβt covered? Ask us directly, a person answers, within 72 hours.